Shipping Info
Order Processing

{{article-goods-shipping-fee-policy}} Please note that Express Shipping requires a street address in English and a contact number as delivery cannot be made to P.O. Box addresses.
Due to longer customs clearance times experienced, e.g. due to more stringent security checks, please be advised that Standard Shipping time may be affected.
Orders cannot be delivered to military addresses (APO, FPO, DPO), Afghanistan, Angola, Argentina, Bahamas, Bahrain, Belarus, Belize, Benin, Bosnia-Herzegovina, Brunei, Bulgaria, Burkina Faso, Burundi, Cape Verde, Cayman Islands, Central African, Chad, Comoros, Congo (Kinshasa), Congo(Democratic Republic), Cote D'lvoire, Cuba, Djibouti, East Timor, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Ghana, Greenland, Guernsey, Guinea, Haiti, Indonesia, Iran, Iraq, Jamaica, Jersey, KOREA.DEMOCRATIC PEOPLES REPUBLIC OF, Laos, Lesotho, Liberia, Lithuania, Madagascar, Maldives, Marshall Islands, Martinique, Mauritania, Mauritius, Mongolia, Mozambique, Nauru, Nepal, Netherlands Antilles, Niger, Nigeria, Pakistan, Paraguay, Pra, Reunion, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Seychelles, Sierra Leone, Somalia, Sri Lanka, ST. HELENA, Suriname, Tajikistan, Togo, Tunisia, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, Zimbabwe, Barbados, Bonaire, Botswana, Costa Rica, French Polynesia, Grenada, India, Kosovo, Libya, Malawi, Mayotte, NEVIS, Niue, Northern Mariana Islands, Palau, Panama, Papua New Guinea, Solomon Islands, Somaliland, ST. EUSTATIUS, ST. MAARTEN, Tanzania, Venezuela, VIRGIN ISLANDS.(UK), Zambia. For US territories, please provide an alternative address. For customers in Puerto Rico, please state Puerto Rico in the country section instead of state or province.
Shipping method can be selected at Checkout.
Note:
If you need to modify the order, it may result in the order amount not meeting the previous shipping standards / coupons usage conditions, which may result in a reduction in the refund amount.
Before modifying the order, the customer service will send you a confirmation message, and we will process the order after receiving your confirmation, so please reply as soon as possible.
SHIPPING TO OTHER COUNTRY AND DESTINATIONS
Please Note:
Total Delivery Time = Processing Time + Shipping Time
Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking link may not work immediately. In the event of any unsuccessful delivery, you will also be notified by e-mail.
If you don't receive your order, please contact us within 2 months after dispatch of the order.
For orders within 2 months after dispatch:
Customer responsibility: Input wrong address, etc. The shipping fee and insurance fee is non-refundabel.
Rosewe responsibility: Full refund include shipping fee except insurance fee, or resend for products you did not receive.
The order is valid for 2 months after dispatch, overdue requests won’t be accepted.
Custom Tax or Duty
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