Please confirm your coupon in your account here:

When you submit your order, please fill in your coupon, then it will be deducted from your order amount directly:

Please confirm your balance in your account here:

When you submit your order, please fill in your balance.It will be deducted from your order amount directly:

When you log in your account, you can click “Forget your password” and enter you email address, and then log in your email box to reset the new password.

There is no membership fee. You can click “Join or Sign in” to register on our site:

1. How to get R points

Rosewe.com makes it easy to get more R points for free. The ways are as follows:
(1) Shopping on our website

When customers pay online successfully, we will process your order as soon as possible.

As long as your order status is shipped out, you will get R points which amount is the Commodity cost (excluding insurance and shipping cost) automatically.

(2) Write a review you get 10 R points, upload a photo in review you will get 20 R points.

(3) Upload a photo in Style Gallery, once it's approved, you will get 20 R points.

(4) Share our products at on social networks or forums

a. Share any Rosewe products on social networks or forums, and copy the link.
b. Sign into your Rosewe account, and find “My Points”.
c. Then find "Earn Points Now", you will find "My share".

d. Click “Add Share”, paste the link url, and then submit.
e. Our staff will look over and approve if your link is effective. When approved, 30 bonus points for each url will be added to your account.
Notice:
(1)Social networks would be: Facebook, Twitter, Pinterest, VK, Google Plus, and etc
(2)Please share products on different networks and within 24 hours you can share only 1 link on the same platforms.

2. How to use your R points

(1) The R points amount as same as commodity cost.

For example: commodity costs $5（excluding insurance and shipping cost）= 5 R points.

You can use your R points as commodity costs as the following:100 R points = $1

(2) When you get available points, you can use them on checkout page, find “R points” and put in the quantity you want to use.

You can use as commodity costs（excluding insurance and shipping cost）through the points.

The R points also can use with coupon code together.

But the discounted costs cannot exceed 30% of the final commodity value. (After use the coupon cost)

Please understand if you have purchased on our website, it's not allowed to remove. If you haven’t purchased before, please contact our customer service to help you remove.

Signing in with Facebook is an efficient and easy alternative to typing in your username and password every time. Additionally, signing in via Facebook account, you may get access to exclusive offers and deals, such us 20% off sign with facebook.

1: Fast and easy checkout for future transactions.

2: Easy access to your order status and history.

3: Get access to your favorite items in “Favorites”.

4: Enjoy sweet deals such as exclusive discounts, promotions and special offers.

Details on your Rosewe account may be changed at any time. Once logged in, you may:

1: Click “Account Setting”, you can change the personal information or change the password.

2: Click “My Address Book", youcan adit or add shipping address.

Please make sure you have entered the correct email address and the correct password you registered with. If you signed in with Facebook the first time, simply click “Sign in with Facebook”.

Yes, it is necessary to register before placing an order on Rosewe. To register, enter your email, create a password and wait for the confirmation email from Rosewe, read the email for further instructions. Please make sure the email address you use to register is valid and solely yours.